The EMERGENCY CATEGORY is restricted to circumstances where
there is a danger to life, a safety hazard, or the potential for
more extensive damage to a property. Under normal circumstances the
removal of a hazard and the restoration of services can be expected
at the first visit.
Response to an emergency should be within 2 hours. If there is a
heavy demand on the emergency service, (e.g. severe weather
conditions), the first priority for the tradesmen will be to remove
a hazard. The second priority will be to restore services such as
water and power within 24 hours.
Reporting Emergency Repairs Outwith Office
Hours
Emergency repairs during evenings, weekends and public holidays
should be reported to the following:
General Repairs Tel :01506 639143
Gas Related Repairs Tel :01506
639144
National Gas Emergency
Service for gas leaks - 0800 111 999
(Free Phone)
Scottish
Power - 0845 272 7999 (Energy Network Faults
and Emergencies)